Peace Officer Communication Techniques
Expand your de-escalation techniques as a Peace Officer
This crucial course for any Peace Officer highlights the communication methods and techniques that can be used to effectively gain the cooperation with those individuals that the officer comes into contact with on daily basis.
About the Course
Communication is an essential component of law enforcement. How communication is utilized can make a situation either escalate or de-escalate. Strategies and techniques in this course will give officers the knowledge of how to effectively communicate as well as make them aware of their current communication style and habits.
Duration: 2+ hours
Tuition: $149
Certificate Issued by: Tip of Spear & Control Concepts Canada
Accredited by: Training Academy - Alberta Public Safety and Emergency Services
Recertification: Required every 3 years
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Online Modules
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2+ hours
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Online, self-paced
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Start now!
Who is this course for?
Who is the course for and their qualifications? Any officer in Alberta that comes into contact with people (clients, subjects, professionals and members of the public) through the nature of their job.
Why do they need to take this course? This is mandatory requirement of certification and re-certification for officers that actively employed in the province of Alberta
Course Curriculum
The Peace Officer Communication Techniques course includes the following Learning Objectives:
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Identify why effective communication is an essential component of law enforcement
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Identify when communication starts in the Alberta Association of Chiefs of Police (AACP) Use of Training Aid.
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Recall what is the ultimate goal of any use of force situation
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Identify what is liquid communication
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Identify the key components of crisis development
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Identify the steps to achieve de-escalation
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Identify how an officer may adapt to a situation, and maintain objectivity
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Identify the elements of building rapport
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And more!
Why take this training through Tip of Spear?
Highly Qualified Instructors
The team of instructors for this program have been involved in developing and instructing Peace Officers in Alberta for over a combined 50 years. They are considered subject matter experts in their field, offering real-world experience to their students. The knowledge and expertise they possess offers employers the ability to have training custom tailored to the needs of their officers.
Flexible Scheduling
This combined online and in-person format saves your agency time and money by minimizing training time and therefore time away from the field, yet doesn't compromise on content. This highly interactive training is accessible, convenient, and allows the learner to go through the content at their own pace, whenever it is convenient for their schedule.
Above and Beyond Content
We commit to provide high quality training that maximizes both the safety of officers and the communities they serve. This program will not only teach the required essential basics, but emphasize leadership, communication, effective decision making under pressure, and ensures that officers are prepared for a wide array of scenarios on the job. Through online training, officers are given the opportunity to continue learning, refine their skills and access the instructors long after the course has ended.
